Privacy Policy
Bill’s Photo Shop operates this website and store, providing you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use this site, make a purchase, or otherwise communicate with us.
If there’s a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs how we handle your personal information.
Please read this carefully. By using this site, you acknowledge that you’ve read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with the site, we may collect:
- Contact details — name, address, billing and shipping address, phone number, email address
- Financial information — payment card details and transaction records, processed through our payment processor, WooPayments
- Account information — username, password, and any preferences you set, if you create an account
- Transaction information — items you view, purchase, return, or exchange, and your order history
- Communications — anything you send us, such as customer support messages
- Device and usage information — your IP address, browser type, and how you interact with the site, collected through Google Analytics and, if enabled, the Meta (Facebook) Pixel
Where This Information Comes From
- Directly from you, when you place an order, create an account, or contact us
- Automatically, through cookies and analytics tools as you use the site
- From service providers we work with to fulfill orders and process payments
How We Use Your Information
- To process orders, arrange production and shipping, handle returns and exchanges, and manage your account
- To communicate with you about your order or respond to inquiries
- To understand site traffic and improve the shopping experience, using Google Analytics and, if enabled, Meta Pixel
- To detect and prevent fraud and keep the site secure
- To comply with legal obligations, if required
How We Disclose Information
We don’t sell your personal information. We may share it with:
- WooPayments, to process your payment securely
- Printful, our print-on-demand fulfillment partner, who receives your name, shipping address, and order details in order to produce and ship your items
- Google Analytics, and Meta (Facebook) Pixel if enabled, to help us understand site traffic and usage
- Web Hosting Canada, our hosting provider, where site and order data is stored on servers located in Vancouver, BC
- Legal authorities, if required to comply with the law or a valid legal request
- A successor business, if we ever sell or transfer the business
Cookies
We use cookies to operate the site, remember your preferences, and, where enabled, support analytics and advertising tools like Google Analytics and Meta Pixel. You can manage your cookie preferences through the consent tool provided on this site.
Third-Party Links
This site may link to other websites we don’t control. We aren’t responsible for their privacy practices — review their policies before providing any information.
Children’s Data
This site isn’t intended for children, and we don’t knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, contact us and we’ll delete it.
Security and Retention
We take reasonable steps to protect your information, but no method of storage or transmission is perfectly secure. We retain your information only as long as needed to provide the Services, comply with legal obligations, or resolve disputes.
Shipping and Service Area
We currently ship and sell exclusively within North America (the United States and Canada). We do not knowingly collect personal information from, or process orders originating outside, this region.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request a copy of your information in a portable format
- Manage cookie and tracking preferences through our cookie consent tool
To exercise any of these rights, contact us using the details below. We may need to verify your identity before processing your request.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date.
Contact
Bill’s Photo Shop bill@billsphotoshop.com 134-1450 McCallum Rd, Abbotsford, BC, V2S 8A5 778-743-0463
